https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Login-issues/m-p/482051#M6044 New user here, this worked when I enrolled my daughter and I know my login information. All of a sudden it comes up as “invalid username or password”<BR />Why? Tue, 15 Aug 2023 12:54:21 GMT tajmahal67 2023-08-15T12:54:21Z https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Login-issues/m-p/482051#M6044 New user here, this worked when I enrolled my daughter and I know my login information. All of a sudden it comes up as “invalid username or password”<BR />Why? Tue, 15 Aug 2023 12:54:21 GMT https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Login-issues/m-p/482051#M6044 tajmahal67 2023-08-15T12:54:21Z https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Login-issues/m-p/482592#M6071 <P><SPAN>Hi&nbsp;<a href="https://help.powerschool.com/t5/user/viewprofilepage/user-id/820919">@tajmahal67</a>&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN>We recommend reviewing this article:&nbsp;</SPAN><A class="c-link" href="https://help.powerschool.com/t5/Enrollment-Account-Questions/Troubleshoot-Forgot-Password/ta-p/29868" target="_blank" rel="noopener noreferrer" data-stringify-link="https://help.powerschool.com/t5/Enrollment-Account-Questions/Troubleshoot-Forgot-Password/ta-p/29868" data-sk="tooltip_parent">Troubleshoot-Forgot-Password</A><SPAN>&nbsp;to assist you with the steps to reset your credentials.</SPAN></P> <P>&nbsp;</P> <P><SPAN>If this does not help and you are still facing the issue then we recommend reaching out to the Enrollment Family Support team using this&nbsp;</SPAN><A class="c-link" href="https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat" target="_blank" rel="noopener noreferrer" data-stringify-link="https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat" data-sk="tooltip_parent">direct link</A><SPAN>&nbsp;and the support team should be able to assist you.</SPAN></P> Thu, 17 Aug 2023 19:04:17 GMT https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Login-issues/m-p/482592#M6071 KritiS 2023-08-17T19:04:17Z