https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Sign-In-Problem-error-message/m-p/479347#M5931 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://help.powerschool.com/t5/user/viewprofilepage/user-id/798330">@vanathivenkat</a></SPAN>,</P> <P>&nbsp;</P> <P>Good Day! I am sorry to hear that you are facing an inconvenience due to this. Have you tried clearing your browser data or tried to replicate this issue on a different browser? I recommend reviewing this <A href="https://help.powerschool.com/t5/Enrollment-Accessing-Online/How-To-Clear-Browser-History-Cache-and-Cookies/ta-p/7" target="_blank">article</A> for more information.</P> <P>&nbsp;</P> <P>If this doesn't help then please launch a chat with the Enrollment Family Support team. It can be a background set-up issue with the PowerSchool Parent Portal link. I would suggest contacting your school district to report this issue as they should be able to assist you further with this. You can also connect with the Enrollment Family Support team through a live chat by clicking <A href="https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat" target="_blank">here</A>.</P> <P>&nbsp;</P> <P>ParitoshT</P> <P>Community Moderator&nbsp;</P> Tue, 25 Jul 2023 23:57:24 GMT ParitoshT 2023-07-25T23:57:24Z https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Sign-In-Problem-error-message/m-p/478867#M5911 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="vanathivenkat_0-1689970245518.png" style="width: 400px;"><img src="https://help.powerschool.com/t5/image/serverpage/image-id/49356i5BA189A93A355218/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="vanathivenkat_0-1689970245518.png" alt="vanathivenkat_0-1689970245518.png" /></span></P><P>I am not able to proceed further even after clearing the cache.</P> Fri, 21 Jul 2023 20:11:45 GMT https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Sign-In-Problem-error-message/m-p/478867#M5911 vanathivenkat 2023-07-21T20:11:45Z https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Sign-In-Problem-error-message/m-p/479347#M5931 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://help.powerschool.com/t5/user/viewprofilepage/user-id/798330">@vanathivenkat</a></SPAN>,</P> <P>&nbsp;</P> <P>Good Day! I am sorry to hear that you are facing an inconvenience due to this. Have you tried clearing your browser data or tried to replicate this issue on a different browser? I recommend reviewing this <A href="https://help.powerschool.com/t5/Enrollment-Accessing-Online/How-To-Clear-Browser-History-Cache-and-Cookies/ta-p/7" target="_blank">article</A> for more information.</P> <P>&nbsp;</P> <P>If this doesn't help then please launch a chat with the Enrollment Family Support team. It can be a background set-up issue with the PowerSchool Parent Portal link. I would suggest contacting your school district to report this issue as they should be able to assist you further with this. You can also connect with the Enrollment Family Support team through a live chat by clicking <A href="https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat" target="_blank">here</A>.</P> <P>&nbsp;</P> <P>ParitoshT</P> <P>Community Moderator&nbsp;</P> Tue, 25 Jul 2023 23:57:24 GMT https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Sign-In-Problem-error-message/m-p/479347#M5931 ParitoshT 2023-07-25T23:57:24Z