https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Can-t-go-back-in-and-complete-my-new-student-online-registration/m-p/461110#M5565 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://help.powerschool.com/t5/user/viewprofilepage/user-id/594965">@KiraFilipova</a></SPAN>,</P> <P>&nbsp;</P> <P>Thank you for your response. I am sorry to hear that you are still facing an inconvenience due to this issue.</P> <P>&nbsp;</P> <P>I recommend reaching out to the Enrollment Family team through a support case or a live chat as they will be able to take a closer look at it and guide you further with this. You can reach out to them by clicking <A href="https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat" target="_blank">here</A>.</P> <P>&nbsp;</P> <P>Additionally, since the Enrollment Forms are designed uniquely based on the requirements set by a school district, I would recommend reaching out directly to your school district as they will be in the best position to resolve this for you.</P> <P>&nbsp;</P> <P>ParitoshT</P> <P>Community Moderator&nbsp;</P> <P>&nbsp;</P> <P><SPAN style="color:hsl(0, 75%, 60%);"><STRONG>Kudos encourage participation</STRONG></SPAN></P> Mon, 27 Feb 2023 20:53:42 GMT ParitoshT 2023-02-27T20:53:42Z https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Can-t-go-back-in-and-complete-my-new-student-online-registration/m-p/460985#M5562 <P>I have been getting this message for the last three days&nbsp; when I try to go back in to online registration and complete my students online registration forms:&nbsp;</P><P><SPAN>An unexpected problem has occurred. The problem has been logged and our technical support team will look into it. We are sorry for any inconvenience. Thank you for your patience.</SPAN></P><P>&nbsp;</P><P>I have cleared my cache but still get this error message. Help!</P> Mon, 27 Feb 2023 14:32:15 GMT https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Can-t-go-back-in-and-complete-my-new-student-online-registration/m-p/460985#M5562 KiraFilipova 2023-02-27T14:32:15Z https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Can-t-go-back-in-and-complete-my-new-student-online-registration/m-p/461023#M5563 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://help.powerschool.com/t5/user/viewprofilepage/user-id/594965">@KiraFilipova</a></SPAN>,</P> <P>&nbsp;</P> <P>Good Day! I recommend reviewing this <A href="https://help.powerschool.com/t5/Enrollment-Accessing-Online/Troubleshoot-An-Unexpected-Problem-Has-Occurred/ta-p/47030" target="_blank">article</A> as it will help you get started in troubleshooting this issue further. Please let me know if this helps or in case of further questions.</P> <P>&nbsp;</P> <P>ParitoshT</P> <P>Community Moderator&nbsp;</P> <P>&nbsp;</P> <P><SPAN style="color:hsl(0, 75%, 60%);"><STRONG>Kudos encourage participation</STRONG></SPAN></P> Mon, 27 Feb 2023 16:55:48 GMT https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Can-t-go-back-in-and-complete-my-new-student-online-registration/m-p/461023#M5563 ParitoshT 2023-02-27T16:55:48Z https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Can-t-go-back-in-and-complete-my-new-student-online-registration/m-p/461037#M5564 <P>Thank you for your reply to my post. I had already done everything in the article you linked to already; cleared my cache and tried a different browser than the Chrome browser that I am currently using. Still can't go in and complete the registration. It's very frustrating.</P> Mon, 27 Feb 2023 17:54:35 GMT https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Can-t-go-back-in-and-complete-my-new-student-online-registration/m-p/461037#M5564 KiraFilipova 2023-02-27T17:54:35Z https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Can-t-go-back-in-and-complete-my-new-student-online-registration/m-p/461110#M5565 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://help.powerschool.com/t5/user/viewprofilepage/user-id/594965">@KiraFilipova</a></SPAN>,</P> <P>&nbsp;</P> <P>Thank you for your response. I am sorry to hear that you are still facing an inconvenience due to this issue.</P> <P>&nbsp;</P> <P>I recommend reaching out to the Enrollment Family team through a support case or a live chat as they will be able to take a closer look at it and guide you further with this. You can reach out to them by clicking <A href="https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat" target="_blank">here</A>.</P> <P>&nbsp;</P> <P>Additionally, since the Enrollment Forms are designed uniquely based on the requirements set by a school district, I would recommend reaching out directly to your school district as they will be in the best position to resolve this for you.</P> <P>&nbsp;</P> <P>ParitoshT</P> <P>Community Moderator&nbsp;</P> <P>&nbsp;</P> <P><SPAN style="color:hsl(0, 75%, 60%);"><STRONG>Kudos encourage participation</STRONG></SPAN></P> Mon, 27 Feb 2023 20:53:42 GMT https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Can-t-go-back-in-and-complete-my-new-student-online-registration/m-p/461110#M5565 ParitoshT 2023-02-27T20:53:42Z