topic Re: Not getting new account email verification in Enrollment Family Support Forum

Not getting new account email verification

egglestonjoshuam — Wed, 24 Aug 2022 19:19:45 GMT

I signed up for a powerschool account, however, I am not getting the verification email. I know the email is entered correctly because when I go to try to setup the account again, it says the email is already is use.

Re: Not getting new account email verification

twinmom — Thu, 25 Aug 2022 12:29:24 GMT

Have you gotten a resolution to this problem? I am having the same problem. I got the verification to signup for this "PowerSchool Community" site, but not the one for my kids school. It has said multiple times that an email has been sent, but I have never received an email. I have monitored my junk mail, etc. but nothing is there.

Re: Not getting new account email verification

egglestonjoshuam — Thu, 25 Aug 2022 12:40:23 GMT

Yes! It was on the school’s end. They were having issues with their outgoing mail server.

Re: Not getting new account email verification

twinmom — Thu, 25 Aug 2022 13:01:20 GMT

Okay, that's helpful, thank you!