topic can't re-enroll my daughter in Enrollment Family Support Forum

can't re-enroll my daughter

shannoncauley26 — Tue, 19 Jul 2022 16:24:59 GMT

I was able to re-enroll one of my daughters for school but her twin sister I cannot. It keeps saying their is a sign-in problem. How can I get this resolved?

Re: can't re-enroll my daughter

CastanedaL — Tue, 19 Jul 2022 17:42:21 GMT

Hi. Same here. I already enroll my older daughter, but I can't enroll my young daughter. It says, "(her student ID) XXXXX not authorized for user".

I can see her grades, attendance, etc, and I was abel to click on "Start", and then appear "....no authorized for user".

Technical Support phone is not working also 😞

Re: can't re-enroll my daughter

wrd77433 — Tue, 19 Jul 2022 19:44:27 GMT

Remember that re-enrollment is not necessary - all you are doing is the annual information update. If they attended last year they are already enrolled. It's giving me the same thing. Thinking it might be best to try again in a day or so...

Re: can't re-enroll my daughter

CastanedaL — Tue, 19 Jul 2022 22:09:16 GMT

Oh! Thank you!

And I already uploaded the documents to enroll my older daughter 🙈 🤔😁.

Re: can't re-enroll my daughter

shannoncauley26 — Tue, 19 Jul 2022 23:05:40 GMT

Try it again, I was able to do it this afternoon with no problem

Re: can't re-enroll my daughter

CastanedaL — Wed, 20 Jul 2022 13:26:33 GMT

Thanks! Yes, I was able to do this morning😀🌷