topic Re: cant delete contact in Enrollment Family Support Forum

cant delete contact

reedtra — Fri, 06 May 2022 05:38:52 GMT

I would like to delete the 3rd contact for my student but it does not have a remove contact button. Contacts 1 and 2 do, but I do not want to remove them. I want to remove contact 3. I cannot submit the enrollment form because of errors with the 3rd contact.

Re: cant delete contact

JyotishkaB — Fri, 06 May 2022 18:43:33 GMT

Hi @reedtra

Would you please share a screenshot of the error message you are receiving while trying to remove the third Contact?

Re: cant delete contact

reedtra — Fri, 06 May 2022 19:21:26 GMT

An error is flagged on the summary page under 'parents and contacts', so the submit button is disabled. Contact 3 does not have a 'remove contact' button underneath it like contacts 1 and 2 do. I had started to add a 3rd contact, and then changed my mind.

Re: cant delete contact

JyotishkaB — Mon, 09 May 2022 14:09:30 GMT

Hi @reedtra

Since the forms are set up and revised at the district/school end, I recommend that you reach out to your district and report this error so that they can review the form and assist you to proceed with the registration.