topic School Results Not Found in Enrollment Family Support Forum

School Results Not Found

jennyurcan — Tue, 01 Mar 2022 13:41:58 GMT

Our address is showing up properly on the map but school zone pin is showing in another state and "Null" is listed as the School Results. Our address provided the proper school in the Attendance Zone Locator. I can't get around this error to complete the registration. Any advice?

Re: School Results Not Found

JyotishkaB — Tue, 01 Mar 2022 14:48:01 GMT

Hi @jennyurcan

This error is occurring due to an incorrect configuration of the school locator on the form. We recommend that you reach out to PowerSchool Support through a case so that they can have a look at the form set up and implement the necessary fix. You can directly link on this link to work with the support.

Re: School Results Not Found

jennyurcan — Thu, 03 Mar 2022 12:42:27 GMT

Thank you. The solution was to try another browser.