topic Re: Frisco ISD - Registration in Enrollment Family Support Forum

Frisco ISD - Registration

karchid — Mon, 14 Feb 2022 15:56:19 GMT

Frisco ISD's 2022-23 registration opened today. As part of the process, I am trying to create an account - and the Create Account button does nothing. Am I missing something?

Re: Frisco ISD - Registration

SAFFIYAT — Tue, 15 Feb 2022 17:15:15 GMT

Hi @karchid

For us to assist you further, would you please confirm if you are looking to create a Parent Portal account or Enrollment account? You can also provide us with a snapshot of the page where you're attempting to create an account without revealing any personally identifiable information (PII).

Re: Frisco ISD - Registration

karchid — Tue, 15 Feb 2022 18:12:49 GMT

Thanks for reaching out, @SAFFIYAT ! I debugged the issue and found that my password had invalid characters. Once I fixed it, the registration went through. The site should at least throw appropriate error messages instead of just staying blank!