topic Re: Invalid Field Message - Too many Field for Race Drop Down in Enrollment Family Support Forum

Invalid Field Message - Too many Field for Race Drop Down

reiners — Tue, 05 Jan 2021 21:02:50 GMT

Help!
I can't register because there is an Invalid Field Message for the Race drop down. I enter in my selections and it auto-populates itself again, so the system is reading it as incomplete or not filled out. I am up to 8 instances of the same thing and it just keeps going and going. HELP! It's clearly a back-end issue and it's keeping me from registering.

Re: Invalid Field Message - Too many Field for Race Drop Down

MuskanS — Thu, 07 Jan 2021 15:29:17 GMT

Hi! @reiners

Thank you for reaching out to the PowerSchool Community for assistance!

You should enter the Race, only once and avoid duplicate entries which should fix the issue that you are experiencing. If you still face difficulties registering, I recommend reaching out to the Enrollment Support team who should be able to assist you by providing a new link to register.

Re: Invalid Field Message - Too many Field for Race Drop Down

MaggieShorney — Tue, 09 Feb 2021 06:08:40 GMT

I’m having the same issue. I didn’t elect to add additional races. Is there a way to remove them?

Re: Invalid Field Message - Too many Field for Race Drop Down

ParitoshT — Wed, 10 Feb 2021 21:14:07 GMT

Hi @MaggieShorney,

You can choose ''Select'' in the unwanted Race filed dropdown to move forward with the form.

ParitoshT

Community Moderator

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