topic Re: Not receiving email for verification in Enrollment Family Support Forum

Not receiving email for verification

Littlemamma92 — Sun, 16 Aug 2020 16:40:02 GMT

The email they send to verify your email never comes thru and my daughter starts school tomorrow

Re: Not receiving email for verification

MuskanS — Mon, 17 Aug 2020 10:22:46 GMT

The email configuration varies by district. We recommend reaching out to your school district if you are not receiving a verification email. The School or District Administrators can work with PowerSchool Support to review the district's settings.

Re: Not receiving email for verification

Arisel — Wed, 26 Aug 2020 23:53:35 GMT

I am having the same problem.

Will the school be able to help on this?

Re: Not receiving email for verification

MuskanS — Thu, 27 Aug 2020 09:06:28 GMT

Hi! @Arisel,

If you are not receiving a verification email, this is due to the customizations enable by the district. We recommend reaching out to your school district who should be able to assist you further.

Re: Not receiving email for verification

coreypen39532 — Mon, 24 May 2021 14:59:01 GMT

DID U EVER RECEIVE A SOLUTION TO THIS BC I AM IN THE SAME PREDICAMENT & JUST WANT TO GET IT FINISHED TO VIEW MY DAUGHTER'S GRADES ETC...

Re: Not receiving email for verification

ParitoshT — Mon, 24 May 2021 18:15:08 GMT

Hi @coreypen39532,

Thank you for your question.

With PowerSchool 20.4.2, a verification link is now sent via email when a new account is created. If you are not receiving a verification email, this is due to the customizations enabled by the district. We recommend reaching out to your school district to report this issue. The School or District Administrators can work with PowerSchool Support to assist you further.

Please let me know in case of further questions.

ParitoshT

Community Moderator