topic Re: STUCK ON FIRST PAGE OF ENROLLMENT in Enrollment Family Support Forum

STUCK ON FIRST PAGE OF ENROLLMENT

Bestrada — Wed, 05 Aug 2020 20:05:55 GMT

I have been trying to register my Senior for several days now. I finally got my password reset and now I am stuck on the first page of registration. It will not let me hit NEXT to get to the following page. What can I do? Thank you.

Re: STUCK ON FIRST PAGE OF ENROLLMENT

SowmyaN — Wed, 05 Aug 2020 20:20:54 GMT

Hi @Bestrada

Thank you for reaching out for assistance through PowerSchool Community!

I am sorry that you are facing difficulties while enrolling. We recommend filling out the Enrollment form using Google Chrome or Mozilla Firefox browsers as our Enrollment forms work well with these browsers.

Also, clearing the cache, browser history, and cookies of your internet browser might resolve the issue. The Knowledge-base article " Clear Browser History, Cache, and Cookies " should guide you through the process.

Re: STUCK ON FIRST PAGE OF ENROLLMENT

Bestrada — Wed, 05 Aug 2020 23:04:19 GMT

this wasn't helpful.....I am still stuck on the first page of enrollment. I am working off of my laptop.

Re: STUCK ON FIRST PAGE OF ENROLLMENT

MuskanS — Thu, 06 Aug 2020 08:26:48 GMT

Hi! @Bestrada,

I'm sorry to hear that you are still experiencing difficulties completing the registration form. I recommend reaching out to the Enrollment family support team by clicking on this direct link and they should be able to assist you in enrolling your senior.