topic Re: Forgot Password in Enrollment Family Support Forum

Forgot Password

pelennio — Mon, 20 Jul 2020 17:21:54 GMT

https://lis-hac.eschoolplus.powerschool.com/HomeAccess/Account/LogOn?ReturnUrl=%2fHomeAccess

I cannot log in as I don't remember password

->>>

https://lis-hac.eschoolplus.powerschool.com/HomeAccess/Content/Register/ForgotCredentials.aspx

-->>

submit - but no email in my mailbox.

Please advise who I can contact about it.

Re: Forgot Password

ElstonS — Mon, 20 Jul 2020 19:51:54 GMT

Hi @pelennio,

I am sorry you are facing difficulties accessing the parent portal. I have attached an article here that will help walk you through the process of resetting the password. I recommend reviewing the article provided.

Re: Forgot Password

cdthayer — Mon, 20 Jul 2020 21:29:20 GMT

Hello -

I am experiencing the same issue and have done all of the steps provided and still cannot login or reset password.

Thank you.

Re: Forgot Password

MuskanS — Tue, 21 Jul 2020 09:18:24 GMT

Hi! @cdthayer,

I am sorry to hear that you are still facing difficulties in resetting the password. I recommend reaching out to the Enrollment support team by clicking on this direct link and they should be able to assist you to log in.