topic Re: I am getting error code while registering my child. in Enrollment Family Support Forum

I am getting error code while registering my child.

Brunda — Mon, 15 Jun 2020 17:02:30 GMT

I was able to login succesfully and when tried acceing the new registration link I am getting the following error.

https://registration.powerschool.com/family/message?code=ssoauthentication&exception=StudentIdentifier:%201037451%20not%20authorized%20for%20user.

Can you help me ?

Thanks,

Brunda.

Re: I am getting error code while registering my child.

ElstonS — Mon, 15 Jun 2020 18:49:20 GMT

Hi @Brunda,

I am sorry you are facing difficulties accessing the Enrollment form. This could be due to an SSO error. I have attached an article here that will explain Single Sign On (SSO) in detail. I recommend reaching out to the Enrollment Family support team by clicking on this direct link and they should be able to assist you in accessing your Enrollment form.