topic Unable to launch returning student registration in Enrollment Family Support Forum

Unable to launch returning student registration

Janice_72 — Mon, 18 May 2020 14:23:19 GMT

good morning.

I received notification that we are able to register my sutdent. by clicking on returning student registation in Power School. Once I clicked on the link I received the following

Sign In Problem

There was a problem with the sign in process.

please contact your school or the Support Team for assitance.

Re: Unable to launch returning student registration

Reshma — Mon, 18 May 2020 15:33:54 GMT

Hi @Janice_72,

We are receiving similar reports on the issue when trying to register a student. We are aware of the issue and the Powerschool Enrollment team is working on a resolution.

Thank you for your patience and we apologize for any inconvenience this may have caused.

Re: Unable to launch returning student registration

AbrittyB — Mon, 18 May 2020 20:38:43 GMT

@Janice_72,

Thank you for reporting this issue you are experiencing when attempting to access PowerSchool Enrollment from your parent portal. PowerSchool is aware of the issue and working towards a resolution. We will be providing updates in this thread.

AbrittyB
PowerSchool Community Moderator
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