https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Forgot-Password/m-p/87945#M2400 <P>Hi!&nbsp;<a href="https://help.powerschool.com/t5/user/viewprofilepage/user-id/235339">@kemc3681</a>,</P> <P>&nbsp;</P> <P>After clicking on the “Forgot password” link, you should have two options for recovering your password.</P> <P>&nbsp;</P> <UL> <LI>Temporary Password: Follow the step by step instructions to get a temporary password link sent to your email (If you are using a phone number to log in, use the click here link on the page for instructions specific to cell phone accounts.)</LI> <LI>Answer your security questions.</LI> </UL> <P>If you aren’t seeing any message on the screen and the page just keeps reloading when you enter your login information you may be having a web browser issue.&nbsp; I recommend reviewing the article on how to<SPAN>&nbsp;</SPAN><A href="https://help.powerschool.com/t5/Accessing-Online-Forms/Clear-Browser-History-Cache-and-Cookies/ta-p/7" target="_blank" rel="noopener">Clear Browser History, Cache, and Cookies.</A></P> <P>&nbsp;</P> <P>If the above steps do not recover your password, you can reach out to the Enrollment support team by clicking <A href="https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat" target="_self">here</A>.</P> Mon, 11 May 2020 09:26:39 GMT MuskanS 2020-05-11T09:26:39Z https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Forgot-Password/m-p/87937#M2395 <P>I forgot my password but when I push the link for forgot password it does not do anything.</P> Sun, 10 May 2020 16:27:29 GMT https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Forgot-Password/m-p/87937#M2395 kemc3681 2020-05-10T16:27:29Z https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Forgot-Password/m-p/87945#M2400 <P>Hi!&nbsp;<a href="https://help.powerschool.com/t5/user/viewprofilepage/user-id/235339">@kemc3681</a>,</P> <P>&nbsp;</P> <P>After clicking on the “Forgot password” link, you should have two options for recovering your password.</P> <P>&nbsp;</P> <UL> <LI>Temporary Password: Follow the step by step instructions to get a temporary password link sent to your email (If you are using a phone number to log in, use the click here link on the page for instructions specific to cell phone accounts.)</LI> <LI>Answer your security questions.</LI> </UL> <P>If you aren’t seeing any message on the screen and the page just keeps reloading when you enter your login information you may be having a web browser issue.&nbsp; I recommend reviewing the article on how to<SPAN>&nbsp;</SPAN><A href="https://help.powerschool.com/t5/Accessing-Online-Forms/Clear-Browser-History-Cache-and-Cookies/ta-p/7" target="_blank" rel="noopener">Clear Browser History, Cache, and Cookies.</A></P> <P>&nbsp;</P> <P>If the above steps do not recover your password, you can reach out to the Enrollment support team by clicking <A href="https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat" target="_self">here</A>.</P> Mon, 11 May 2020 09:26:39 GMT https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Forgot-Password/m-p/87945#M2400 MuskanS 2020-05-11T09:26:39Z