https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Error-while-trying-to-enter-Family-information/m-p/87332#M2334 <P>Hi&nbsp;<a href="https://help.powerschool.com/t5/user/viewprofilepage/user-id/234046">@Crystalis77</a>,&nbsp;</P> <P>&nbsp;</P> <P>Thank you for bringing this to our notice. I have escalated this to the Enrollment family support product team. I will update this thread once I receive an update from the product team. We appreciate your patience as we work through this.&nbsp;</P> Mon, 04 May 2020 21:09:45 GMT ElstonS 2020-05-04T21:09:45Z https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Error-while-trying-to-enter-Family-information/m-p/87326#M2332 <P>While filling out the re-enrolling part.&nbsp; The form is requiring me to enter a 3rd Parent/Guardian.&nbsp; My son does not have a 3rd parent and it does not let me bypass this section and submit the form.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4369.jpg" style="width: 999px;"><img src="https://help.powerschool.com/t5/image/serverpage/image-id/14266i98CCBF6A7DCE4339/image-size/large?v=v2&amp;px=999" role="button" title="IMG_4369.jpg" alt="IMG_4369.jpg" /></span></P> Mon, 04 May 2020 20:26:02 GMT https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Error-while-trying-to-enter-Family-information/m-p/87326#M2332 Crystalis77 2020-05-04T20:26:02Z https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Error-while-trying-to-enter-Family-information/m-p/87332#M2334 <P>Hi&nbsp;<a href="https://help.powerschool.com/t5/user/viewprofilepage/user-id/234046">@Crystalis77</a>,&nbsp;</P> <P>&nbsp;</P> <P>Thank you for bringing this to our notice. I have escalated this to the Enrollment family support product team. I will update this thread once I receive an update from the product team. We appreciate your patience as we work through this.&nbsp;</P> Mon, 04 May 2020 21:09:45 GMT https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Error-while-trying-to-enter-Family-information/m-p/87332#M2334 ElstonS 2020-05-04T21:09:45Z https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Error-while-trying-to-enter-Family-information/m-p/551437#M6964 So what’s the answer? I have the same problem. The lame tool populated our names in the guardian section and won’t let us remove them. Thu, 24 Jul 2025 11:51:38 GMT https://help.powerschool.com/t5/Enrollment-Family-Support-Forum/Error-while-trying-to-enter-Family-information/m-p/551437#M6964 RobinWebb1 2025-07-24T11:51:38Z