topic No Drop Down for Relationship to Student in Enrollment Family Support Forum

No Drop Down for Relationship to Student

Heathhud — Mon, 04 May 2020 14:58:29 GMT

When registering the required field "Relationship to Student" was not able to chosen. This appears to be an error from last year too. While it is nice that they migrate your contact information, you have to delete the contact and resubmit it in order to get the drop down and correct error preventing submission.

Hope this helps.

Sincerely,
Heath

Re: No Drop Down for Relationship to Student

hayrow82 — Mon, 04 May 2020 16:58:01 GMT

I am experiencing the same issue!

Re: No Drop Down for Relationship to Student

jcedwards — Mon, 04 May 2020 18:06:18 GMT

I have the same issue for all three students that I am trying to register.

Re: No Drop Down for Relationship to Student

ElstonS — Mon, 04 May 2020 18:44:47 GMT

Hi @jcedwards, @Heathhud, @hayrow82,

Thank you for bringing this to our notice. I have escalated this to the Enrollment family support product team to have the drop-down for the 'Relationship to Student' field within the Enrollment form reviewed. I will update the thread once I receive an update from the Enrollment team.

Re: No Drop Down for Relationship to Student

Heathhud — Fri, 08 May 2020 17:50:33 GMT

Not sure if you saw my post about needing to delete your contact information and resubmit to get the drop down to show.

Sincerely,

Heath

Re: No Drop Down for Relationship to Student

Heathhud — Fri, 08 May 2020 17:51:50 GMT

Not sure if you saw my post about needing to delete your contact information and resubmit to get the drop down to show.

Sincerely,

Heath