topic Re: Registration Error in Enrollment Family Support Forum

Registration Error

brl7 — Sun, 26 Apr 2020 18:26:18 GMT

When logged in to HAC, under the "Update Enrollment" tab, I click start and it brings up a new window that says "Error An error occurred while processing your request."

This is occurring for both of the kids I need to register. I've cleared my cookies and have used both Chrome and Microsoft Edge. I've tried to update enrollment multiple times over a two day period and have not been successful in getting past the error message.

Any recommendations?

Re: Registration Error

brl7 — Sun, 26 Apr 2020 19:28:20 GMT

Disregard. I was finally able to get it completed and no longer need assistance.

Re: Registration Error

MuskanS — Mon, 27 Apr 2020 09:31:48 GMT

Hi!

We are glad you were able to complete the registration. The users with a similar query can view the thread, would you please share the resolution within the thread?