topic Round Rock ISD - New Student Preregistration Form - Bug in Enrollment Family Support Forum

Round Rock ISD - New Student Preregistration Form - Bug

chadiusvt — Mon, 02 Mar 2020 15:31:32 GMT

Hellow, trying to register a new student, who is a sibling of a previous student. On this particular form, it opens, and has a "Choose Student" drop down. It has my oldest child's name in this box, but when I click the drop down to hopefully enter a new student, the whole form crashes. Have tried in both IE and Chrome.

Also, upon re-logging in, and opening the "In Progress" form, the form will not load and also crashes. I then have to delete the form and start over, which still doesn't work.

Re: Round Rock ISD - New Student Preregistration Form - Bug

AbrittyB — Mon, 02 Mar 2020 20:19:42 GMT

Hi! @chadiusvt

While registering a new student, if you are facing any issue in entering the student's name from the drop-down option, I recommend reaching out to the PowerSchool Enrollment Support team, who would be happy to look into the issue. Please click here to submit a new case with the PowerSchool Enrollment Support team.

AbrittyB
PowerSchool Community Moderator
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