Please iam not able to use this powerschool app and schoology

sagothati — Sun, 11 Jan 2026 18:45:58 GMT

I registered in the PowerSchool community, but I’m not sure how to use it. I don’t know where to see my daughter’s dashboard or her class progress. I’m also not sure if I used the correct link to connect to PowerSchool.
My daughters received an email from BASIS Richardson. Do I need to use that email address to log in to PowerSchool, or should I use my Gmail account? If I log in as a parent using my Gmail account, do I then need to add my children to my profile? Where do I register for student learning?

Re: Please iam not able to use this powerschool app and schoology

nicolebond — Wed, 14 Jan 2026 21:08:26 GMT

1. PowerSchool Community vs. PowerSchool Parent Portal

PowerSchool Community is NOT where you see your child’s grades or classes.
It is only for help articles and support.

👉 To see your daughter’s dashboard, grades, attendance, and progress, you must use the PowerSchool Parent Portal (or PowerSchool mobile app).

Your school (BASIS Richardson) provides a specific PowerSchool Parent Portal link. If you are not sure you used the correct link, check:

An email from BASIS Richardson
The school website → Parents → PowerSchool

2. Which email should you use to log in?

Do NOT use your daughter’s school email.

✅ You should log in as a parent using your own email (Gmail is fine).

Students use their school email for Schoology
Parents use their personal email for PowerSchool

3. Do you need to add your children to your PowerSchool account?

Yes.
When you create a parent account, you must add your children using:

The Student Access ID
The Access Password

These are provided by the school (usually by email or on enrollment paperwork).
If you do not have them, you must contact the school office.

4. Where do you register to see student learning and coursework?

This is done in Schoology, not PowerSchool.

PowerSchool → grades, attendance, reports
Schoology → assignments, lessons, messages from teachers

How parents access Schoology:

Go to the Schoology Parent Portal
Create a parent account
Use the Parent Access Code provided by the school to link your child

Parents do not log in using the student’s email.