topic Re: New Applicant Login Experience! in Unified Talent Forum for Applicants

New Applicant Login Experience!

sarthaknavalakha — Tue, 05 Mar 2024 20:39:08 GMT

With the launch of the new applicant login experience, the applicants will be able to access the jobs on different district job boards by logging in once. There will be no need to create multiple accounts, remember their credentials, and log in repeatedly.

With Auth0, the new login experience will make the accounts more secure and offer better privacy of data for the users. The latest security protocols and standards protect the platform against malicious attacks.

Access Your Account

For first-time users or returning applicants to access their account using the new login system, you must "sign up" first. Follow these steps:

Click on "Sign In/Sign Up".
Sign up to create your account.
Enter your email address (preferably the one used before).
Enter your password.
Verify your email address.
Return to the Job Board.
Click on "Sign In/Sign Up" again.
Enter the email address you just created for the account.
Enter your password to sign in.
Complete the account linking workflow.

Now, you have access to your account.

Having Trouble Logging In?

Scenario-1: I am an active SchoolSpring user

Active SchoolSpring users can use their account credentials to access the new Applicant Tracking login experience.

Access old data

After logging in (using the email and password), you will be directed to the Access Data window. If you had an ATS account with the same logged-in email address before the new applicant login experience was released.

Flow-1:

Click Continue to access the application and profile data. Check the username to ensure you are accessing the right account.

Flow-2:

Click Use Another Account to enter the credentials of the account for which you want to access the data.

If you had an ATS account with a different email address before the new applicant login experience was released:

Flow-3:

Enter the username and password of the ATS account and click Continue to access the application and profile data. The logged-in email address will be saved as the default for this credentials/account.

Flow-4:

If you do not wish to access the data of your old account, click Skip and then click Continue. You will need to authorize access every time you sign into an Applicant Tracking district for the first time.

Scenario-2: I had an account on one or more Applicant Tracking districts before the new experience was launched

If you are an old user who has returned to Applicant Tracking and wish to access your old data, you can follow these steps to Sign up and Access old data.

Sign up

Visit the ATS website and click the Sign In/Sign Up button at the top of the page. You will be redirected to the login window.

Flow-5:

Click the Sign up link.
Provide the email address you wish to use for login. You can use the same email address as that of your old ATS account.
Enter a password of your choice.
Click Continue. A verification link will be sent to the email address. Go to your email inbox and click on the link to verify your account.
After your email is verified, you are ready to use the new applicant login experience.

Access old data

After logging in (using the email and password), you will be directed to the Access Data window. Perform the Access old data steps as mentioned in Flow-1 through Flow-4.

Scenario-3: I am using Applicant Tracking for the first time

Sign up

Perform the Sign up steps as mentioned in Flow-5.

Skip access data

After logging in (using the email and password), you will be directed to the Access Data window.

Flow-6:

Click Skip to not access the application and profile data. You will receive an irreversible action message, click Continue.

Contact Applicant Support: Click here

Re: New Applicant Login Experience!

men2510 — Fri, 18 Aug 2023 16:42:11 GMT

Can you mention when this new application login will be operational for users?

and the link to begin registering your older accounts?

Re: New Applicant Login Experience!

sarthaknavalakha — Wed, 23 Aug 2023 14:06:01 GMT

Depending on the region and the job board you're trying to access, the release date will vary.

Re: New Applicant Login Experience!

StanC1 — Wed, 23 Aug 2023 14:16:58 GMT

How about a general date range? Are we talking during the next month, two months, year? This will cause a lot of phone calls on our end and we need to be prepared.

Re: New Applicant Login Experience!

cpsb-jennylee — Wed, 23 Aug 2023 16:19:21 GMT

I really would like to know when it will happen to our district or if it will ever happen at all. We need to be prepared or maybe put an instruction on the job portal site for applicants to refer to.

Re: New Applicant Login Experience!

sepeete — Thu, 24 Aug 2023 18:27:08 GMT

I think that it is very important to know the date range and also if the UI is changing. we should know what that looks like as well. We have many internal candidates who are just learning this as a new system. I would hate to leave them out in the cold when this change comes unexpectedly.

Re: New Applicant Login Experience!

sarthaknavalakha — Fri, 01 Sep 2023 08:35:36 GMT

@StanC1 @cpsb-jennylee @sepeete The new login experience will be launched over winter break. The exact date for your district will be communicated ahead of time. There's no major UI change. Only change will be related to how candidates login.

Re: New Applicant Login Experience!

KritiS — Wed, 13 Sep 2023 19:05:56 GMT

Hi @Haley_Julian

We see that you had been working with our PowerSchool Support Team and the credentials had been provided. You can review this article: How-do-I-reset-my-password.

Please let us know if you are still facing any issues or need any further assistance.

Re: New Applicant Login Experience!

magrant — Mon, 02 Oct 2023 05:03:52 GMT

Agree!

Re: New Applicant Login Experience!

magrant — Mon, 02 Oct 2023 05:05:33 GMT

How candidates login IS A MAJOR CHANGE!

Re: New Applicant Login Experience!

JyotishkaB — Wed, 18 Oct 2023 16:51:46 GMT

Hi @magrant

We understand it could take time to get used to the new login experience. But there will be no change regarding look and feel of how the UI is being used. The candidates will be able to access their existing data. You will just have to set up your account for the first time after the launch.

Please let us know if you have any further queries.

Re: New Applicant Login Experience!

men2510 — Tue, 23 Jan 2024 22:04:12 GMT

Hello! Is there a launch date for this new Login change? or update?

Re: New Applicant Login Experience!

KeriH1 — Thu, 25 Jan 2024 20:06:38 GMT

How does this impact internal candidates who log in?

Re: New Applicant Login Experience!

williamssj — Tue, 06 Feb 2024 13:29:50 GMT

When will the "New Applicant Login Experience" occur? Also, do you have communication that we could use to push out to our employees that is user friendly?

Re: New Applicant Login Experience!

williamssj — Tue, 06 Feb 2024 13:32:00 GMT

When will the "New Applicant Login Experience" occur? Also, do you have communication that we could use to push out to our employees that is user friendly?

Re: New Applicant Login Experience!

williamssj — Tue, 06 Feb 2024 13:32:17 GMT

When will the "New Applicant Login Experience" occur? Also, do you have communication that we could use to push out to our employees that is user friendly?

Re: New Applicant Login Experience!

mzando — Wed, 07 Feb 2024 13:30:09 GMT

I just created an account. I can't log in. I'm trying to view internal vacancies, and the platform won't allow me. This is not user friendly and shouldn't be this difficult.

Re: New Applicant Login Experience!

rgallow — Wed, 07 Feb 2024 19:03:30 GMT

Contrary to what the previous posts have said, the UI of creating an account has changed significantly. The application process is the same; but the first step, creating/signing in to an account, has completely changed. Both applicants and current and employees are having trouble navigating the site. The most common problem is not receiving the confirmation email at all, in main inbox nor spam folder. The added confusion of navigating between tabs one device, or between devices at all is not helpful. Our applicants come in to use the computer in our office, but must have access their email on their phones or be able to log into it on the computers. A lot of our applicants are older and use their grown adult children's email accounts, which they have difficulty navigating or are unable to access at all. I've spent half my day helping applicants simply sign up for an account, which is not time effective as I have other responsibilities. The multi step confirmation is much more complicated, confusing and overall ineffective. It's not a matter of taking time to adjust to the change, process is complicated. Leaving the old format but eliminating the Username option might've been a better choice.

Re: New Applicant Login Experience!

kristenMcL — Thu, 08 Feb 2024 19:06:18 GMT

What is the log in link? Can't even figure out how to tell our applicants to get started.

Re: New Applicant Login Experience!

Momdukes57 — Fri, 09 Feb 2024 16:35:19 GMT

Good morning

This isn't working for me