topic Re: DIgital Signature Error Message in Community Forum

DIgital Signature Error Message

Yo-yo — Fri, 15 Sep 2023 13:25:09 GMT

I receive an error message when trying to send out documents for digital signatures. See attached screenshot. I get this error regardless of sending via email or requesting in person signatures.

Re: DIgital Signature Error Message

JyotishkaB — Fri, 22 Sep 2023 18:49:11 GMT

Hi @Yo-yo

You will need to make sure that the "the 'Will sign' checkbox in 'Evaluation Consent Form' section is checked for the signer to show for Digital signature.

If it is unchecked, please check and the signer should be available. You can review this article: Configure-docusign-integration for more information.

Re: DIgital Signature Error Message

spednorth46240 — Fri, 19 Sep 2025 13:53:20 GMT

I know this post is two years old, but I recently discovered to make sure that the boxes are checked on the "Meeting Notes and Attendees" confirming each individual's attendance. This solved the issue for us.

Re: DIgital Signature Error Message

klukescherer — Mon, 22 Sep 2025 20:19:17 GMT

I am on the Digital Signature Settings page and I am unable to select any of the System Settings.