topic Product Representative is Unresponsive to Questions in Community Forum https://help.powerschool.com/t5/Community-Forum/Product-Representative-is-Unresponsive-to-Questions/m-p/546549#M27089 <P>Hello, everyone!</P><P>&nbsp;</P><P>Does anyone have a way to contact a live human being who can answer questions about my product renewal? For the last couple of years, I have been assigned a rep that never responds to my emails. I've gone so far as to put in the tech tickets just to get someone to respond to me. Calling the main line never reaches a human being.&nbsp;</P><P>&nbsp;</P><P>Thanks for your help!</P> Fri, 16 May 2025 18:40:00 GMT miketreece 2025-05-16T18:40:00Z Product Representative is Unresponsive to Questions https://help.powerschool.com/t5/Community-Forum/Product-Representative-is-Unresponsive-to-Questions/m-p/546549#M27089 <P>Hello, everyone!</P><P>&nbsp;</P><P>Does anyone have a way to contact a live human being who can answer questions about my product renewal? For the last couple of years, I have been assigned a rep that never responds to my emails. I've gone so far as to put in the tech tickets just to get someone to respond to me. Calling the main line never reaches a human being.&nbsp;</P><P>&nbsp;</P><P>Thanks for your help!</P> Fri, 16 May 2025 18:40:00 GMT https://help.powerschool.com/t5/Community-Forum/Product-Representative-is-Unresponsive-to-Questions/m-p/546549#M27089 miketreece 2025-05-16T18:40:00Z Re: Product Representative is Unresponsive to Questions https://help.powerschool.com/t5/Community-Forum/Product-Representative-is-Unresponsive-to-Questions/m-p/546556#M27090 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://help.powerschool.com/t5/user/viewprofilepage/user-id/364695">@miketreece</a></SPAN></SPAN>&nbsp;</P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">Thank you for reaching out in the PowerSchool Community! &nbsp;We created a case on your behalf. &nbsp;We will continue to follow up with you in the case.</SPAN></P> Fri, 16 May 2025 19:50:12 GMT https://help.powerschool.com/t5/Community-Forum/Product-Representative-is-Unresponsive-to-Questions/m-p/546556#M27090 KritiS 2025-05-16T19:50:12Z