topic Enroll a new student - Demographics page missing parent section in Community Forum

Enroll a new student - Demographics page missing parent section

kfuhr — Thu, 08 May 2025 16:26:27 GMT

When we enrolled a few weeks ago, our Demographics page had a section where we would enter the parent(s) name(s). That section is no longer there. Is this something that I missed that was being changed? Is the new fix to go to contact management and add?

Re: Enroll a new student - Demographics page missing parent section

jsonsiadek — Thu, 08 May 2025 17:22:19 GMT

You're IT department must have made this change. PowerSchool allows you to hide the legacy parent fields on the Demographics page.

Re: Enroll a new student - Demographics page missing parent section

kfuhr — Thu, 08 May 2025 17:56:28 GMT

Thank you so much for this! I was told disabling the custom contact types is something that should be done now. It was never clarified to me why would I disable it but was told its not necessary. Once I removed that check mark, the demographics page went back to what we were accustomed to. Thank you so much. Just a novice here trying to figure things out.

Re: Enroll a new student - Demographics page missing parent section

jsonsiadek — Thu, 08 May 2025 18:25:58 GMT

You are so welcome 😊. I know how you feel, all of us are always finding things we didn't know were there.