Records in Data Exchange that are hanging out there saying processing how do I clear these

MaryP3 — Tue, 11 Mar 2025 18:07:09 GMT

I have records in Data Exchange that say processing how can I clear them?

Re: Records in Data Exchange that are hanging out there saying processing how do I clear these

adupree — Tue, 11 Mar 2025 18:19:03 GMT

Per the online help:

The Publishing queue is for items scheduled for writing or publishing into the ODS. If the number of items in the Publishing queue is not decreasing, it may be that PowerSchool has lost the connection to the ODS.

Use the following steps to force PowerSchool to re-establish the necessary connections. You should see the Publishing queue start to decrease shortly after re-establishing the connections.

Navigate to Setup, System, Data Exchange, General Setup.
Set System Enabled to Off, then Save.
Wait for a couple of minutes.
Set System Enabled to On, then Save.
Click Configure in the LEA Name section.
Run Test Connection to verify connectivity, then Save.

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Records in Data Exchange that are hanging out there saying processing how do I clear these

Re: Records in Data Exchange that are hanging out there saying processing how do I clear these