topic Re: Blocked From Accessing PowerPack Tutorials in Community Forum

Blocked From Accessing PowerPack Tutorials

tttorek — Thu, 12 May 2022 16:06:09 GMT

Hi,

I was reviewing the manual for PowerPack Plugin: Document Delivery and found a hyperlink on the last page pointing to online tutorials. When I click on the link I'm met with a message that I don't have access and that I should seek help in the "Community Forum."

I'm one of the technical contacts for your system. How can I gain access to these online tutorials?

Thanks,

Tyler

Re: Blocked From Accessing PowerPack Tutorials

NinaRi — Thu, 12 May 2022 17:31:45 GMT

Hello @tttorek,

Thank you for reaching out in the PowerSchool Community! We created a case on your behalf and will continue to follow up with you in the case on your access levels. Thank you!

Re: Blocked From Accessing PowerPack Tutorials

rkbarber3 — Mon, 11 Dec 2023 15:32:59 GMT

Nina - I continue to get the same message whenever I try to access the resources for Power Pack or EWS. Please help...

Re: Blocked From Accessing PowerPack Tutorials

JyotishkaB — Mon, 15 Jan 2024 16:49:21 GMT

Hi @rkbarber3

We worked with you through a case to provide you access to the PowerPack resources. Are you able to access them now?

Re: Blocked From Accessing PowerPack Tutorials

jrobinson — Tue, 30 Jul 2024 23:32:53 GMT

I am having this same issue and not getting any where to update my plugins. Going on 3 days now.

Re: Blocked From Accessing PowerPack Tutorials

CindyOp — Thu, 08 Aug 2024 18:35:03 GMT

Hi @jrobinson

Thank you for reaching out to the PowerSchool Community.

My apologies for the delay.

According to a case you opened with PowerSchool Support, you should now have access to the PowerPack plugins.

If you are still having an issue with accessing the tutorials, please let us know.

Re: Blocked From Accessing PowerPack Tutorials

toddeastman — Tue, 25 Nov 2025 15:36:53 GMT

Do these tutorials still exist? If so where? I'm not finding anything in a search.