topic How do I make account for myself as a parent after I made my sons account in Community Forum

How do I make account for myself as a parent after I made my sons account

hatfieldsamantha818 — Mon, 30 Oct 2023 14:16:30 GMT

Parent Account Details

I am having issues with this website, where I setup account for myself the parent https://powerschool.dcpsmd.org/public/create_multi_student_account.html?

Link Students to Account

Enter the Access ID and Access Password for each student you wish to add to your Parent Account

I return my son's name his and his access id which I believe is his student ID and the I hit enter and I get

An account with that email address already exists
Michael has not been added to your account. Valid student information must be entered

Re: How do I make account for myself as a parent after I made my sons account

JeffG9 — Mon, 30 Oct 2023 15:24:10 GMT

You will need to contact your district; they can provide you with the correct Access ID and Access Password to link your son to your Portal account.

Re: How do I make account for myself as a parent after I made my sons account

hatfieldsamantha818 — Mon, 30 Oct 2023 15:35:35 GMT

So I do not contact the school correct. And thank you

Re: How do I make account for myself as a parent after I made my sons account

JeffG9 — Mon, 30 Oct 2023 16:14:01 GMT

Hi @hatfieldsamantha818 You can contact the school. I only say "District" because I have no idea what building people are talking about (most PowerSchool instances have multiple "buildings").

The Access ID and Password are on the Admin-side of PowerSchool.

Re: How do I make account for myself as a parent after I made my sons account

hatfieldsamantha818 — Mon, 30 Oct 2023 16:31:44 GMT

Thank you