https://help.powerschool.com/t5/Community-Forum/sftp-error/m-p/431480#M17322 <P>We are having the same issue connecting to Follett with the same error message!&nbsp; Does anyone have any ideas/solutions?</P> Thu, 27 Oct 2022 14:23:56 GMT Sosalla 2022-10-27T14:23:56Z https://help.powerschool.com/t5/Community-Forum/sftp-error/m-p/431446#M17320 <P>I am getting the following error when trying to connect to a particular SFTP server (Follett Destiny).&nbsp;</P><P>&nbsp;</P><P><SPAN>psx.ftl.admin_pluginconsole.test_remote_connection.connect.protocol</SPAN></P><P>&nbsp;</P><P>I am able to connect to the sftp server using CyberDuck on a mac with the same credentials that I am using in Powerschool so I am not sure where the problem lies.&nbsp; &nbsp;</P> Thu, 27 Oct 2022 13:54:16 GMT https://help.powerschool.com/t5/Community-Forum/sftp-error/m-p/431446#M17320 bbehrendt_community 2022-10-27T13:54:16Z https://help.powerschool.com/t5/Community-Forum/sftp-error/m-p/431480#M17322 <P>We are having the same issue connecting to Follett with the same error message!&nbsp; Does anyone have any ideas/solutions?</P> Thu, 27 Oct 2022 14:23:56 GMT https://help.powerschool.com/t5/Community-Forum/sftp-error/m-p/431480#M17322 Sosalla 2022-10-27T14:23:56Z https://help.powerschool.com/t5/Community-Forum/sftp-error/m-p/431516#M17326 <P>I just got my ticket back from Follett, it is a known issue on their end that they are working to resolve.&nbsp;</P> Thu, 27 Oct 2022 14:52:41 GMT https://help.powerschool.com/t5/Community-Forum/sftp-error/m-p/431516#M17326 bbehrendt_community 2022-10-27T14:52:41Z