Introducing Real-Time Status Updates in our Case Portal

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Introducing Real-Time Status Updates in our Case Portal

ParitoshT
Community Support Expert

We're thrilled to announce a brand-new feature on our chat and case forms! Now, you'll receive a pop-up message notifying you of any scheduled maintenance, degraded performance, or outage for the selected product. Don't worry, though – if your issue isn't tied to the status, simply select 'continue' in the pop-up, and proceed with your chat or case creation.

 

Image of Customer Case Portal Status Page Alerts.png